Privacy Policy

Effective Date: September 2023

Haylock Migration (“we,” “our,” or “us”) is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure your personal data when you engage with our immigration agency services. By utilising our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you in various ways, including but not limited to:

1.1. Contact Information: When you engage with our agency, we may collect your name, contact details, mailing address, email address, and phone number.

1.2. Identification Documents: To facilitate immigration applications and processes, we may collect copies of your identification documents, such as passports, visas, and other relevant documents.

1.3. Financial Information: We may collect financial information necessary for processing payments and fees related to immigration applications and services.

1.4. Biographical Information: To prepare immigration applications, we may collect biographical information, including employment history, education, and family details.

1.5. Immigration History: Information regarding your immigration history, including past applications and immigration statuses, may be collected.

1.6. Other Information: We may collect additional information relevant to your immigration case as required by law or to provide you with personalized services.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. Immigration Services: To provide immigration advice, assistance, and representation as you engage with immigration authorities and processes.

2.2. Communication: To communicate with you about your case, updates, and relevant immigration news.

2.3. Legal Compliance: To ensure compliance with immigration laws and regulations, including reporting requirements and verifying your eligibility for immigration programs.

2.4. Client Records: To maintain records of your case and our interactions as required by law and professional standards.

3. Disclosure of Your Information

We may disclose your personal information in the following situations:

3.1. Authorised Representatives: We may share your information with authorized representatives, including government agencies and legal counsel, as necessary to provide immigration services.

3.2. Service Providers: We may use third-party service providers, such as translation services or document authentication services, to assist in your immigration case.

3.3. Legal Obligations: We may disclose your information to comply with legal obligations, including court orders, government requests, or to protect our legal rights.

4. Your Choices

4.1. Access and Correction: You have the right to access, update, or correct your personal information. You can do so by contacting us directly.

4.2. Withdraw Consent: You can withdraw your consent for us to use your personal information at any time, subject to legal or contractual restrictions.

5. Security

We take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any revisions will be posted on our website, and the updated Privacy Policy will be effective when posted.

7. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at or +61 2 9279 0200.

By using our immigration agency services, you agree to the terms of this Privacy Policy. Please review it regularly to stay informed about our data practices.

Last Updated: September 2023